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Flash Eurobarometer 347 (Business-to-business Alternative Dispute Resolution in the EU)

Version
1.0.0
Resource Type
Dataset : Survey and aggregate data
Creator
  • European Commisssion
Publication Date
2013-12-12
Contributor
  • European Commission, Brussels DG Communication (COMM A1 ´Research and Speechwriting´) (Researcher)
  • TNS Dimarso, Brussels, Belgium (Data Collector)
  • TNS BBSS, Sofia, Bulgaria (Data Collector)
  • TNS Aisa, Prague, Czech Republic (Data Collector)
  • TNS GALLUP, Copenhagen, Denmark (Data Collector)
  • TNS Infratest, Munich, Germany (Data Collector)
  • TNS Emor, Tallinn, Estonia (Data Collector)
  • TNS ICAP, Athens, Greece (Data Collector)
  • TNS Demoscopia, Madrid, Spain (Data Collector)
  • TNS Sofres, Montrouge, France (Data Collector)
  • IMS Millward Brown, Dublin, Ireland (Data Collector)
  • TNS Infratest, Milan, Italy (Data Collector)
  • CYMAR, Nicosia, Republic of Cyprus (Data Collector)
  • TNS Latvia, Riga, Latvia (Data Collector)
  • TNS Lithuania, Vilnius, Lithuania (Data Collector)
  • TNS Dimarso, Brussels, Luxembourg (Data Collector)
  • TNS Hoffmann, Budapest, Hungary (Data Collector)
  • MISCO International, Mriehel, Malta (Data Collector)
  • TNS NIPO, Amsterdam, Netherlands (Data Collector)
  • TNS Austria, Vienna, Austria (Data Collector)
  • TNS OBOP, Warsaw, Poland (Data Collector)
  • TNS EUROTESTE, Lisbon, Portugal (Data Collector)
  • TNS CSOP, Budapest, Romania (Data Collector)
  • RM PLUS, Maribor, Slovenia (Data Collector)
  • TNS AISA Slovakia, Bratislava, Slovakia (Data Collector)
  • TNS GALLUP Oy, Espoo, Finland (Data Collector)
  • TNS SIFO, Stockholm, Sweden (Data Collector)
  • TNS UK, London, United Kingdom (Data Collector)
  • TNS Political & Social (international coordination) (Data Collector)
Language
German
Classification
  • ZA:
    • International Institutions, Relations, Conditions
    • Legal system, Legislation, Law
    • Branches of Economy, Services and Transport
  • CESSDA Topic Classification:
    • Legal systems
    • Trade, industry and markets
    • International politics and organisation
Description
  • Abstract

    Business-to-business dispute resolution. Topics: number of disputes in the last three years with other business located: in own country, in another EU-country, outside the EU; share of disputes resolved; use of the following means: court, Alternative Dispute Resolution (ADR) scheme resulting in binding decisions, Alternative Dispute Resolution (ADR) scheme aiming for amicable agreement; frequency of using the aforementioned means in the last three years; satisfaction with selected issues regarding means of dispute resolution: duration of procedure, cost of procedure, personal efforts required, ease of procedure; reasons for not making use of the aforementioned means of dispute resolution; total cost value of last dispute; duration of last dispute; total amount spent on last dispute (including procedure fees, travel expenses, cost of lawyer, etc.); preferred means of dispute resolution in the future; preferred way of payment for ADR services: fees paid directly to parties of the dispute, fees paid through trade organisations or chambers of commerce; most important aspects of ADR schemes; preferred source of information on ADR schemes. Demography: respondent ID; information about the company: number of employees, company size; cross-border buying or selling; years of company activity; development of turnover in the last two years; total turnover in 2013. Additionally coded was: country; NACE-Code; nation group; weighting factor.
Temporal Coverage
  • 2012-03-19 / 2012-03-28
    Belgium
  • 2012-03-19 / 2012-03-28
    Bulgaria
  • 2012-03-19 / 2012-03-28
    Czech Republic
  • 2012-03-19 / 2012-03-28
    Denmark
  • 2012-03-19 / 2012-04-03
    Germany
  • 2012-03-19 / 2012-04-03
    Estonia
  • 2012-03-19 / 2012-04-02
    Greece
  • 2012-03-19 / 2012-04-04
    Spain
  • 2012-03-19 / 2012-04-03
    France
  • 2012-03-19 / 2012-04-04
    Ireland
  • 2012-03-19 / 2012-04-04
    Italy
  • 2012-03-19 / 2012-03-28
    Republic of Cyprus
  • 2012-03-19 / 2012-04-02
    Latvia
  • 2012-03-19 / 2012-03-28
    Lithuania
  • 2012-03-19 / 2012-03-28
    Luxembourg
  • 2012-03-19 / 2012-03-29
    Hungary
  • 2012-03-19 / 2012-03-28
    Malta
  • 2012-03-19 / 2012-03-28
    Netherlands
  • 2012-03-19 / 2012-04-03
    Austria
  • 2012-03-19 / 2012-04-03
    Poland
  • 2012-03-19 / 2012-04-03
    Portugal
  • 2012-03-19 / 2012-04-02
    Romania
  • 2012-03-19 / 2012-03-28
    Slovenia
  • 2012-03-19 / 2012-04-02
    Slovakia
  • 2012-03-19 / 2012-04-03
    Finland
  • 2012-03-19 / 2012-04-02
    Sweden
  • 2012-03-19 / 2012-04-02
    United Kingdom
Geographic Coverage
  • Belgium (BE)
  • Bulgaria (BG)
  • Czech Republic (CZ)
  • Denmark (DK)
  • Germany (DE)
  • Estonia (EE)
  • Greece (GR)
  • Spain (ES)
  • France (FR)
  • Ireland (IE)
  • Italy (IT)
  • Cyprus (CY)
  • Lithuania (LT)
  • Latvia (LV)
  • Luxembourg (LU)
  • Hungary (HU)
  • Malta (MT)
  • Netherlands (NL)
  • Austria (AT)
  • Poland (PL)
  • Portugal (PT)
  • Romania (RO)
  • Slovenia (SI)
  • Slovakia (SK)
  • Finland (FI)
  • Sweden (SE)
  • United Kingdom (GB)
Sampled Universe
Companies employing 1 or more persons in all the sectors (excluding NACE sectors N: Administrative and support service activities and O: Public administration and defence) in the 27 Member states of the European Union.
Collection Mode
  • Telephone interview: CATI
Data and File Information
  • Unit Type: Organization
    Number of Units: 10807
    Number of Variables: 178
Availability
Download
0 - Data and documents are released for everybody.
Rights
All metadata from GESIS DBK are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, GESIS requests that you actively acknowledge and give attribution to all metadata sources, such as the data providers and any data aggregators, including GESIS. For further information see https://dbk.gesis.org/dbksearch/guidelines.asp
Alternative Identifiers
  • ZA5782 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
Publications
  • European Commision, TNS Political & Social: Flash Eurobarometer 347. Business-to-business Alternative Dispute Resolution in the EU. Brussels. November 2012. http://ec.europa.eu/public_opinion/flash/fl_347_en.pdf

Update Metadata: 2020-10-21 | Issue Number: 24 | Registration Date: 2013-12-16

European Commisssion (2013): Flash Eurobarometer 347 (Business-to-business Alternative Dispute Resolution in the EU). Version: 1.0.0. GESIS Datenarchiv. Dataset. https://doi.org/10.4232/1.11815