Flash Eurobarometer 333 (Consumer Rights in Romania, wave 2)

Resource Type
Dataset : Survey and aggregate data
  • European Commission, Brussels
Publication Date
  • European Commission, Brussels DG Communication COMM A1 ´Research and Speechwriting´ (Researcher)
  • TNS CSOP, Bucharest, Romania (Data Collector)
  • TNS Political & Social, Brussels (international co-ordination) (Data Collector)
  • ZA:
    • International Institutions, Relations, Conditions
    • Patterns of Consumption
  • CESSDA Topic Classification:
    • Consumption/consumer behaviour
  • Abstract

    Consumer rights in Romania. Topics: place and ways of internet use; awareness of messages about consumer rights over the past two months; topics of these messages; awareness of advertisements or articles over the past two months saying people to stand up for consumer rights; awareness of information about consumer rights over the past two months regarding: broken laptop or computer, problems with hotels or holiday packages, delayed airplanes, or with buying on the internet; source of the information; assessment of the usefulness of the information; assessment of the information as easy to understand, easy to remember, convincing; first point of information in case of problems with products, services, or sellers; knowledge of selected institutions and organisations dealing with the protection of consumer rights and use of the provided services; most trustworthy sources of information on consumer rights; assessment of the current situation in Romania regarding the observance of rules for the protection of consumers by: shops selling electronic or household devices, travel agencies, airlines, internet providers or teleshopping companies, telephone or mobile phone companies, banks or other credit providers, and supermarkets; efficiency of the Romanian justice in punishing misleading or cheating businesses. Demography: age; nationality; age at end of education; occupation; professional position; region; type of community; own a mobile phone and fixed (landline) phone; household composition and household size. Additionally coded was: respondent ID; type of phone line; weighting factor.
Temporal Coverage
  • 2012-10-15 / 2012-10-25
Geographic Coverage
  • Romania (RO)
Sampled Universe
Population aged 15 years and over living in cities with more than 100 000 inhabitants.
Collection Mode
  • Telephone interview: CATI
Data and File Information
  • Unit Type: Individual
    Number of Units: 1003
    Number of Variables: 121
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Alternative Identifiers
  • ZA5662 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
  • European Commission: Flash Eurobarometer 333. Consumers Rights in Romania - Second Wave. Conducted by TNS Political & Social at the request of the European Commission, Directorate-General for Health and Consumers (SANCO). Survey co-ordinated by the European Commission, Directorate-General for Communication(DG COMM “Research and Speechwriting” Unit). Brussels, February 2013 http://ec.europa.eu/public_opinion/flash/fl_333_en.pdf

Update Metadata: 2021-04-07 | Issue Number: 27 | Registration Date: 2014-07-18