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Flash Eurobarometer 28 (Managers)

Resource Type
Dataset : Survey and aggregate data
  • Europäische Kommission
Publication Date
  • Reif, Karlheinz (Kommission der Europäischen Gemeinschaften, Brüssel) (Researcher)
  • Marlier, Eric (Kommission der Europäischen Gemeinschaften, Brüssel) (Researcher)
  • Melich, Anna (Kommission der Europäischen Gemeinschaften, Brüssel) (Researcher)
  • GALLUP, Kopenhagen (Data Collector)
  • EMNID, Bielefeld (Data Collector)
  • ICAP, Athen (Data Collector)
  • INTERGALLUP, Madrid (Data Collector)
  • GALLUP, Paris (Data Collector)
  • Irish Marketing Surveys, Dublin (Data Collector)
  • DOXA, Mailand (Data Collector)
  • ILRES, Luxemburg (Data Collector)
  • NIPO, Amsterdam (Data Collector)
  • NORMA, Lissabon (Data Collector)
  • GALLUP, London (Data Collector)
  • ZA:
    • International Institutions, Relations, Conditions
  • CESSDA Topic Classification:
    • Business/industrial management and organisation
  • Abstract

    Implemented quality control systems in industrial companies. Judgement on the economic efficiency of these quality controls by managers responsible in the company. Topics: position or function in company; type and time of introduction of a quality assurance system or quality management in the company of respondent; training time at introduction of the system; quality standard (e.g. ISO 9000) of system used; most important advantages of the quality system for company; systematic costs-benefit analysis of quality control; profit gained from the quality system; net profit or loss relative to company turnover; quality system with or without certification; advantages and disadvantages of certification; assessment of total costs of certification of the quality system; importance of optimum organization of quality management to improve the results a company; area of business affiliation of the company; annual turnover; size of company; business relations with companies in Asia.
Temporal Coverage
  • 1994-06
Geographic Coverage
  • Belgium (BE)
  • Germany (DE)
  • Denmark (DK)
  • France (FR)
  • Greece (GR)
  • Ireland (IE)
  • Italy (IT)
  • Luxembourg (LU)
  • Netherlands (NL)
  • Portugal (PT)
  • Spain (ES)
  • United Kingdom (GB)
Sampled Universe
Companies (excluded were companies from agriculture and forestry as well as from fishing and companies with fewer than 50 employees).
Sampling Procedure Comment: Sample of managers responsible for quality management in industrial companies. The basis for the sample was a list from Dunn & Bradstreet.
Collection Mode
  • Telephone interview with standardized questionnaire
Data and File Information
  • Unit Type: Organization
    Number of Units: 4734
    Number of Variables: 106
Businesses planning or not anticipating a quality system at the time of survey were surveyed in a modified or reduced manner. The study is part of an omnibus survey. The Flash Eurobarometers are short interviews introduced between the semi-annual Eurobarometers and addressing current European topics. Further Flash Eurobarometers are archived under ZA Study Nos. 2330, 2362 to 2365 as well as 2401, 2402, 2457, 2458, 2470 and 2471. The total number of respondents of the data set is distributed among the individual countries as follows: Belgium 492 cases, Denmark 414 cases, Federal Republic of Germany 401 cases, Greece 400 cases, Spain 400 cases, France 401 cases, Ireland 408 cases, Italy 409 cases, Luxembourg 201 cases, Netherlands 406 cases, Portugal 400 cases, United Kingdom 402 cases. A cumulated data set of the semi-annual Eurobarometers (1973-1992) is archived under ZA Study No. 2533.
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Alternative Identifiers
  • ZA2482 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)

Update Metadata: 2020-10-21 | Issue Number: 90 | Registration Date: 2010-07-22

Europäische Kommission (1994): Flash Eurobarometer 28 (Managers). Version: 1.0.0. GESIS Data Archive. Dataset.