Flash Eurobarometer 399 (The Electronic Customs Implementation in the EU)

Resource Type
Dataset : Survey and aggregate data
  • European Commission, Brussels
Publication Date
  • European Commission, Brussels DG Communication COMM A1 ´Strategy, Corporate Communication Actions and Eurobarometer´ Unit (Researcher)
  • TNS Dimarso, Brussels, Belgium (Data Collector)
  • TNS BBSS, Sofia, Bulgaria (Data Collector)
  • TNS GALLUP A/S, Copenhagen, Denmark (Data Collector)
  • TNS Infratest, Munich, Germany (Data Collector)
  • TNS Emor, Tallinn, Estonia (Data Collector)
  • TNS ICAP, Athens, Greece (Data Collector)
  • TNS Demoscopia S.A., Madrid, Spain (Data Collector)
  • TNS Sofres, Montrouge, France (Data Collector)
  • TNS ITALIA, Milan, Italy (Data Collector)
  • TNS Latvia, Riga, Latvia (Data Collector)
  • TNS Lithuania, Vilnius, Lithuania (Data Collector)
  • TNS NIPO, Amsterdam, Netherlands (Data Collector)
  • TNS OBOP, Warsaw, Poland (Data Collector)
  • TNS EUROTESTE, Lisbon, Portugal (Data Collector)
  • TNS CSOP, Bucharest, Romania (Data Collector)
  • TNS SIFO, Stockholm, Sweden (Data Collector)
  • TNS UK, London, United Kingdom (Data Collector)
  • TNS Political & Social, Brussels (international co-ordination) (Data Collector)
  • ZA:
    • International Institutions, Relations, Conditions
    • Branches of Economy, Services and Transport
  • CESSDA Topic Classification:
    • Trade, industry and markets
    • Business/industrial management and organisation
  • Abstract

    Companies and the electronic customs implementation in the EU. Topics: company imported from or exported to countries outside the EU in 2013; responsibility for dealing with customs procedures in the company (an in-house staff member, another company; partly a staff member and partly another company); geographical areas of import in 2013; countries used for import declarations; type of points of entry (airports, seaports, land border); type of customers (individual customers, public sector organisations, own company or an affiliate, other companies); geographical areas of export in 2013; countries used as point of exit from the EU; number of employees; company´s total turnover in 2013; business sector (retailer, manufacturer, service provider, customs agent, transport/logistic company); premises of the company and its affiliates are located only in the own country, in another EU-country or outside the EU; positive or negative impact of the introduction of electronic customs on the company; frequency of customs procedures carried out for the company; company uses a single IT interface or several IT interfaces when dealing with customs procedures; customs operations that are easy or difficult to carry out; frequency of difficulties when dealing with customs procedures (having to submit the same information more than once, difficulties in predicting the length of the customs clearance process, unexpected delays caused by customs procedures, working with an IT interface that is not easy to use, difficulties in providing the information required by authorities); main reasons for outsourcing customs procedures (e.g. conducting procedures in-house is too costly, customs procedures are too complex or too time-consuming); location of the outsourcing company; outsourced customs procedures that are easy or difficult to carry out; frequency of difficulties when dealing with customs procedures (multiple request for similar information, difficulties in predicting the length of the customs clearance process, difficulties in providing the information required by authorities); extend of influence of differences in customs costs and time delays on the decision to choose certain points of entry or exit; development over the last 5 years concerning the costs related to customs operations (including the staff costs), the frequency of controls, the frequency of enquiries and audits, the time required to clear customs); the transition from paper to electronic customs procedures has required IT-investments, investments for training staff or other types of investments; the transition from paper to electronic customs made a difference in selected areas (it lowered the cost of the offered products, it allowed the company to introduce new products faster on the market and/or to offer a wider range of products, it allowed to operate on more markets or in a wider geographical area, it simplified the customs procedures). Additionally coded: country; interview number; NACE code, size of company; preferred interview language (only in BE, EE, FI, IE, LV, LU, MT); willingness to take part in another telephone interview; respondent´s contact details.
Temporal Coverage
  • 2014-04-16 / 2014-05-09
  • 2014-04-17 / 2014-05-06
  • 2014-04-16 / 2014-05-09
  • 2014-04-22 / 2014-04-25
  • 2014-04-16 / 2014-04-30
  • 2014-04-22 / 2014-04-25
  • 2014-04-16 / 2014-05-05
  • 2014-04-21 / 2014-05-06
  • 2014-04-16 / 2014-04-25
  • 2014-04-16 / 2014-04-23
  • 2014-04-22 / 2014-05-06
  • 2014-04-17 / 2014-04-25
  • 2014-04-16 / 2014-05-02
  • 2014-04-16 / 2014-04-30
  • 2014-04-16 / 2014-05-06
  • 2014-04-16 / 2014-05-05
  • 2014-04-16 / 2014-05-02
  • 2014-04-16 / 2014-04-24
    United Kingdom
Geographic Coverage
  • Belgium (BE)
  • Denmark (DK)
  • Germany (DE)
  • Greece (GR)
  • Spain (ES)
  • France (FR)
  • Italy (IT)
  • Netherlands (NL)
  • Portugal (PT)
  • Sweden (SE)
  • United Kingdom (GB)
  • Bulgaria (BG)
  • Estonia (EE)
  • Latvia (LV)
  • Lithuania (LT)
  • Poland (PL)
  • Romania (RO)
Sampled Universe
Businesses who imported from or exported to countries outside the European Union in 2013 and employing one or more persons in the Manufacturing (NACE category C), Retails (NACE category G), Services (NACE categories H/I/J/K/L/M/N/R) and Industry (NACE categories D/E/F) sectors in 17 Member States of the European Union. Whenever such company was eligible, the selected respondent had to have decision making responsibilities in the company (managing director, CEO) including those who led the commercial activities of the company (Commercial managers, sales managers, marketing managers) and who were responsible for customs compliance or customs operations.
Probability: Stratified; Sampling Procedure Comment: The sample was selected from an international business database, with some additional samples from local sources in countries where necessary. Sampling in each country was made according to two stratification criteria: company size (using four different ranges: 1-9 employees, 10-49 employees, 50-249 employees and 250 employees or more) and sectors (Manufacturing, Retail, Services and Industry).
Collection Mode
  • Telephone interview: CATI
Data and File Information
  • Unit Type: Organization
    Number of Units: 2803
    Number of Variables: 184
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Alternative Identifiers
  • ZA5944 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
  • European Commission: Flash Eurobarometer 399. The electronic customs implementation in the EU. Conducted by TNS Political & Social at the request of the European Commission, Directorate-General for Taxation and Customs Union. Survey co-ordinated by the European Commission, Directorate-General for Communication (DG COMM “Strategy, Corporate Communication Actions and Eurobarometer” Unit). Brussels, October 2014. http://dx.doi.org/10.2778/34317

Update Metadata: 2021-04-07 | Issue Number: 20 | Registration Date: 2015-03-19