Consumers and Health Care Quality Information Survey in California, 1999-2000

Resource Type
Dataset : survey data
  • Berry, Sandra H. (RAND)
  • Spranca, Mark (RAND)
  • Brown, Julie A. (RAND)
Other Title
  • Archival Version (Subtitle)
Publication Date
Funding Reference
  • California HealthCare Foundation
Free Keywords
access to information; health care; health care access; health insurance; health planning; information sources; information use; medical care; medical evaluation; physician availability; public opinion
  • Abstract

    This survey was conducted by RAND between November 1999 and January 2000. The purpose of this data collection was to obtain a detailed view of the present attitudes and opinions of consumers regarding health care and to inform the development of the quality improvement program being developed by the California HealthCare Foundation (CHCF). The mission of the CHCF is to expand access to affordable, quality health care for under-served individuals and communities, and to promote fundamental improvements in the health status of the people of California. This survey sampled over 4,000 Californians, and allowed a close-up view of difficult to reach and traditionally under-served populations: the elderly, the chronically ill, the uninsured, low-income populations, and Hispanics. The general scope of the information gathered included consumer beliefs about adequacy of health care information they received, preferences for additional types and sources of information, evaluation of the quality of existing information sources, and how they used information about health. Respondents were asked a series of detailed questions about whether they were concerned about health care, whether they were experiencing difficulty in choosing health plans or physicians or deciding upon treatment options, whether there were good, available sources of information about health care, and whom they trusted to give them advice about health care. Background information on respondents includes health status, utilization of care, language, age, sex, race, marital status and household enumeration, country of origin, education, employment, and income.
  • Methods

    Response Rates: The estimated response rate is 44 percent from the known eligible households. Detailed information about the calculation of response rates is provided in the codebook.
  • Table of Contents


    • DS1: Dataset
Temporal Coverage
  • 1999-11 / 2000-01
    Time period: 1999-11--2000-01
  • 1999-11 / 2000-01
    Collection date: 1999-11--2000-01
Geographic Coverage
  • California
  • United States
Sampled Universe
Adults living in the state of California with telephones.
California households were selected by random-digit dialing. An interviewer called each of the 26,222 selected telephone numbers in a centralized telephone facility. At the beginning of each call, interviewers first verified that they had reached a California household and then selected a random adult to be interviewed using the Troldahl-Carter method of respondent selection. Once they had the person on the phone, the interviewers asked a few questions designed to further screen the respondent. This brief "screener" included questions about medical insurance coverage, whether the respondent had seen a doctor in the previous 12 months, and the respondent's race/ethnicity. All respondents without health insurance, who were not white or Hispanic or who had received care within the previous 12 months, were selected to respond. A subset of the respondents who had health insurance, were white or Hispanic, or had not received medical care within the prior 12 months were also selected. The interview was conducted in English and Spanish (10 percent of interviews were in Spanish).
Collection Mode
  • (1) For additional information including related publications visit the CHCF Web site at (2) Ten percent of the interviews were conducted in Spanish. (3) The codebook contains information about the weight variable that should be used for analysis.

2005-12-15 On 2005-08-15 new files were added to one or more datasets. These files included additional setup files as well as one or more of the following: SAS program, SAS transport, SPSS portable, and Stata system files. The metadata record was revised 2005-12-15 to reflect these additions. Funding insitution(s): California HealthCare Foundation (98-5045).
This version of the study is no longer available on the web. If you need to acquire this version of the data, you have to contact ICPSR User Support (
Alternative Identifiers
  • 3427 (Type: ICPSR Study Number)
  • Is previous version of
    DOI: 10.3886/ICPSR03427.v1
  • RAND Health. Consumers and Health Care Quality Information: Need, Availability, Utility. Oakland, CA: California HealthCare Foundation. 2001.
    • ID: (URL)

Update Metadata: 2015-08-05 | Issue Number: 6 | Registration Date: 2015-06-15