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Eurobarometer 78.2 (2012)

Version
3.0.0
Resource Type
Dataset
Creator
  • European Commission and European Parliament, Brussels
Other Title
  • European Parliament, Future of Europe and Consumer Behavior in the European Union (Subtitle)
  • Parlemeter 2012 (Subtitle)
Publication Date
2015-11-20
Contributor
  • European Commission, Brussels; DG Communication (COMM.A.1 ´Research and Speechwriting´) (Researcher)
  • European Parliament, Directorate-General for Communication, Public Opinion Monitoring Unit (Researcher)
  • TNS Dimarso, Brussels, Belgium (Data Collector)
  • TNS BBSS, Sofia, Bulgaria (Data Collector)
  • TNS Aisa, Prague, Czech Republic (Data Collector)
  • TNS GALLUP DK, Copenhagen, Denmark (Data Collector)
  • TNS Infratest, Munich, Germany (Data Collector)
  • Emor, Tallinn, Estonia (Data Collector)
  • IMS Millward Brown, Dublin, Ireland (Data Collector)
  • TNS ICAP, Athens, Greece (Data Collector)
  • TNS Demoscopia, Madrid, Spain (Data Collector)
  • TNS Sofres, Montrouge, France (Data Collector)
  • TNS Infratest, Milan, Italy (Data Collector)
  • Synovate, Nicosia, Cyprus (Data Collector)
  • TNS Latvia, Riga, Latvia (Data Collector)
  • TNS LT, Vilnius, Lithuania (Data Collector)
  • TNS ILReS, Luxembourg, Luxembourg (Data Collector)
  • TNS Hoffmann Kft, Budapest, Hungary (Data Collector)
  • MISCO, Valletta, Malta (Data Collector)
  • TNS NIPO, Amsterdam, Netherlands (Data Collector)
  • Österreichisches GALLUP, Vienna, Austria (Data Collector)
  • TNS OBOP, Warsaw, Poland (Data Collector)
  • TNS EUROTESTE, Lisbon, Portugal (Data Collector)
  • TNS CSOP, Bucharest, Romania (Data Collector)
  • RM PLUS, Maribor, Slovenia (Data Collector)
  • TNS Slovakia, Bratislava, Slovakia (Data Collector)
  • TNS GALLUP Oy, Espoo, Finland (Data Collector)
  • TNS GALLUP, Stockholm, Sweden (Data Collector)
  • TNS UK, London, United Kingdom (Data Collector)
  • Puls, Zagreb, Croatia (Data Collector)
  • TNS opinion, Brussels (international co-ordination) (Data Collector)
Language
English
Classification
  • ZA:
    • International Institutions, Relations, Conditions
    • Political Attitudes and Behavior
    • Legal system, Legislation, Law
    • Patterns of Consumption
    • Communication, Public Opinion, Media
Description
  • Abstract

    The ´Parlemeter´ module (QP1 to QP14) was implemented on behalf of and financed by the European Parliament. European Parliament. The future of Europe. Consumer behavior: Small claims procedure. 1. European Parliament (only EU27): reception of information about the European Parliament in the media; assessment of the European Parliament as dynamic, democratic, citizen-friendly, not well known, inefficient; general image of the European Parliament; knowledge test: the EU-parliamentarians’ seating arrangement in the European Parliament according to their nationality or their political attitude; decisions of the European Parliament in relation to the interests of the Member States or in accordance with the EU-parliamentarians’ political attitude; assessment of the role of the European Parliament for the functioning of the European Union; assessment of the development of the European Parliament within the EU in the last 10 years; desire for more or less influence of the European Parliament; issues, which the European Parliament should primarily pursue(the EU´s common foreign policy, effective security and defence against international crises, combating climate change, common energy policy to guarantee the energy independence of the EU, improving consumer protection and health care, environmentally friendly and balanced food agricultural policy, combating terrorism, respecting individual freedoms, coordination of economic, budgetary and tax policy, research and development policies which guarantee competitiveness and innovation, enforcement of a European social model, combating poverty and social exclusion, immigration policy in consultation with the countries of origin; values which should be primarily defend by the European Parliament (equality between men and women, protection of minorities, dialogue between cultures and religions, solidarity between the EU Member States, solidarity between the EU and poor countries, protection of human rights, freedom of opinion, general abolition of the death penalty); desire for further information on selected topics of Europe; used sources of information about the European Parliament; interest in European affairs; knowledge of competences of the European Parliament in selected areas would lead to more interest in the European Parliament and the European elections (EU spending including direct agricultural taxes and financing infrastructure and merger projects on regional level food safety and genetically modified food on the European internal market, environmental protection, consumer protection and measures on climate change, compliance with EU data protection rules, free movement of persons); media consumption: often received television stations, radio stations, newspapers, social networks and websites. 2. The future of Europe: happy in the own country and in the EU; expected changes for the life of the future generation in comparison to one´s own; expect changes for the life of the Europeans in 2030 compared to today; comparison of the EU with the United States, Japan, China, India and Brazil in terms on: quality of life, the political influence of current and future performance of the economy; expectation of the EU as leading diplomatic power in 2030; best embodiment of selected values by the EU,other countries, or both (social equality, cultural peace, progress and innovation, diversity, freedom of opinion, tolerance, respect for history); positive achievements of the EU; most important advantages of the EU; most important social values with regard to global challenges; biggest challenges of the EU in regard to their sustainability; most important political tasks for the future of Europe; preference for more decisions on European level in selected areas; excessive interference of the State; free competition as a guarantor of economic prosperity; preferred radicalness of social reforms (step by step versus fast and if necessary radical measures); expected and preferred future direction of the society in the EU on solidarity and individualism; identification as a citizen, citizen and European or only as European; decision makers in the EU have the capability to cope with the global challenges; discrepancy between public opinion and political decisions; globalization as possibility for economic growth; opinion on Europe of the two speeds; the own vote counts in the EU and in the own country. 3. Consumer behavior: small claims procedures (not in Denmark): private purchases of goods or services via the internet by dealers in the last 12 months in the own country, other EU States or worldwide; made purchases in the last 12 months: travel for shopping, shopping during a vacation or business trip; problems when purchasing via internet, justify one’s complaint; preferred approach in disputes with sellers or providers: claiming arbitration board, clarification before court, direct complaint to the provider or negotiating with the provider; advice from consumer protection organizations or professional associations; result of the last court proceedings; successful implementation of the judgment; number of disputes in the last 12 Months, with a value in dispute of 2,000 euros; readiness to a court procedure or in another EU Member State with a value of less than 2,000 euros and height of the minimum value; willingness for a legal procedure before a court in another EU country, minimum dispute value; free legal advice as an incentive for a judicial clarification at a value of less than 2,000 euros; possible easement , which leads to the invocation of a national court or a court in another EU Member State (e.g. no attorney required); knowledge of the European procedure for small claims in cross-border disputes and source of information; satisfaction with this procedure; assessment of the competence of the court relating to the procedure; easy-to-complete application form; help with filling out the application form; representation by a legal representative; reasons against the use of the European procedure for small claims; preferred information sources during disputes with providers in another EU Member State; maximum amount of the dispute that justifies a court procedure. Demography: nationality; family situation; age at end of education; sex; age; occupation; professional position; degree of urbanization; household composition and household size; own a mobile phone and fixed (landline) phone; possession of durable goods (entertainment electronics, Internet connection, possession of a car, a flat/a house have finished paying for or still paying for; financial difficulties during the last year; self-rated social position (scale); Internet use (at home, at work, at school, self-reported belonging to the working class, the middle class or the upper class of society; left-right self-placement (only in EU27). Also encoded was: date of the interview, time of the beginning of the interview; duration of the interview, persons present during the interview; respondent cooperation; city size; country code; region; language of the interview (only in Luxembourg, Belgium, Spain, Finland, Estonia, Latvia and Malta); weighting factor.
Temporal Coverage
  • 2012-11-17 / 2012-12-02
Geographic Coverage
  • France (FR)
  • Belgium (BE)
  • Netherlands (NL)
  • Germany (DE)
  • Italy (IT)
  • Denmark (DK)
  • Ireland (IE)
  • Greece (GR)
  • Spain (ES)
  • Portugal (PT)
  • Finland (FI)
  • Sweden (SE)
  • Austria (AT)
  • Cyprus (CY)
  • Czech Republic (CZ)
  • Estonia (EE)
  • Hungary (HU)
  • Lithuania (LT)
  • Latvia (LV)
  • Malta (MT)
  • Poland (PL)
  • Slovakia (SK)
  • Slovenia (SI)
  • Bulgaria (BG)
  • Romania (RO)
  • Croatia (HR)
  • Luxembourg (LU)
  • United Kingdom (GB)
Sampled Universe
Population of the respective nationalities of the European Union Member States, resident in each of the Member States and aged 15 years and over The survey has also been conducted in Croatia where the survey covers the national population of citizens and the population of citizens of all the European Union Member States that are residents in this country and have a sufficient command of the national languages to answer the questionnaire.
Sampling
Probability Sample: Proportionate Stratified Multistage Sample
Collection Mode
  • Face-to-face interview As far as the data capture is concerned, CAPI (Computer Assisted Personal Interview) was used in those countries where this technique was available.
Data and File Information
  • Unit Type: Individual
    Number of Units: 27739
    Number of Variables: 1214
Note
Question module QA on the FUTURE OF EUROPE almost completely replicates the corresponding module (QA) in Eurobarometer 76.4 [ZA5596]. Module QB was not surveyed in Denmark. Question module QP replicates – amongst others - numerous questions asked in the context of Eurobarometer 76.3 [ZA5567] and/or in the context of Eurobarometer 68.1 [ZA4565]; QP was not surveyed in Croatia. No data are available for the interview protocol items p8 (postal code), p9 (sample point number), p10 (interviewer number) and p11.
Availability
Download
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Rights
All metadata from GESIS DBK are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, GESIS requests that you actively acknowledge and give attribution to all metadata sources, such as the data providers and any data aggregators, including GESIS. For further information see https://dbk.gesis.org/dbksearch/guidelines.asp
Alternative Identifiers
  • ZA5686 (Type: ZA-No.)
  • doi:10.3886/ICPSR35251.v1 (Type: DOI)
  • Internationale Umfrageprogramme (Type: FDZ)
Relations
  • Is new version of
    DOI: 10.4232/1.12103
  • Is new version of
    DOI: 10.4232/1.11856
Publications
  • European Commission and TNS Opinion & Social: Special Eurobarometer 394 / Wave EB 78.2: FUTURE OF EUROPE. Requested by the European Commission, Directorate-General for Communication and co-ordinated by Directorate-General for Communication (DG COMM “Research and Speechwriting” Unit). Brussels, 2013.
  • European Commission and TNS Opinion & Social: Special Eurobarometer 395 / Wave EB 78.2: EUROPEAN SMALL CLAIMS PROCEDURE. Requested by the European Commission, Directorate-General Justice and co-ordinated by Directorate-General for Communication (DG COMM “Research and Speechwriting” Unit). Brussels, April 2013.
  • European Parliament (Directorate-General for Communication, Public Opinion Monitoring Unit) and TNS opinion: Parlemeter - November 2012. European Parliament Eurobarometer (EB/EP 78.2). ANALYTICAL SYNTHESIS. Brussels, February 2013.

Update Metadata: 2017-12-28 | Issue Number: 5 | Registration Date: 2015-11-24

European Commission and European Parliament, Brussels (2015): Eurobarometer 78.2 (2012). European Parliament, Future of Europe and Consumer Behavior in the European Union. Parlemeter 2012. Version: 3.0.0. GESIS Data Archive. Dataset. https://doi.org/10.4232/1.12367