Eurobarometer 60.0 (Sep 2003)

Resource Type
Dataset : Survey and aggregate data
  • Europäische Kommission
Other Title
  • Consumer Rights, Data Protection, Education Through Sport, Product Safety, E-Commerce, Attitudes Towards People With Disabilities, and the Euro (Subtitle)
Publication Date
  • European Commission, Brussels; DG Communication Public Opinion Analysis Sector (Researcher)
  • INRA BELGIUM, Brüssel (Data Collector)
  • GfK Danmark, Frederiksberg (Data Collector)
  • INRA DEUTSCHLAND, Mölln (Data Collector)
  • MARKET ANALYSIS, Athen (Data Collector)
  • INRA ESPANA, Madrid (Data Collector)
  • CSA-TMO, Paris (Data Collector)
  • LANSDOWNE Market Research, Dublin (Data Collector)
  • INRA Demoskopea, Rom (Data Collector)
  • ILReS, Luxemburg (Data Collector)
  • INTOMART, Hilversum, Niederlande (Data Collector)
  • SPECTRA, Linz, Österreich (Data Collector)
  • METRIS GFK, Lissabon (Data Collector)
  • MDC MARKETING RESEARCH, Espoo, Finnland (Data Collector)
  • GfK SVERIGE, Lund, Schweden (Data Collector)
  • MARTIN HAMBLIN, London, Großbritannien (Data Collector)
  • ULSTER Marketing Surveys, Nordirland (Data Collector)
  • European Opinion Research Group (EORG),Brüssel (internationale Koordination, Consortium made out of INRA and GfK Worldwide) (Data Collector)
  • ZA:
    • International Institutions, Relations, Conditions
  • CESSDA Topic Classification:
    • Law, crime and legal systems
    • Physical fitness and exercise
    • Specific diseases and medical conditions
    • Consumption/consumer behaviour
    • Economic systems and development
  • Abstract

    Consumer rights. Data protection. Education through sport. Product safety. E-commerce. Attitudes towards people with disabilities. Euro. This Eurobarometer is focusing on public opinion in the following major areas: consumer rights, personal data protection, education through sport, product safety, e-commerce, persons with disabilities, and national currency. Topics: Respondents were asked about opportunities to settle disputes with a seller or service provider including actions taken to settle dispute and type of product or service. A number of questions asked regarded the current justice system including the respondents´ level of trust in the system, areas that need improvement, and what resources are available to protect consumer rights. Respondents were also asked about whether they were concerned with the privacy of their personal data. Questions sought the respondents´ level of trust in national organizations, opinion of what data protection laws should entail, and whether they had used tools or technology to protect personal data. Respondents were also asked about their participation in sports activities. Questions included how often they perform recreational activities, where they exercise, what are the benefits and values of sports, and what are the anticipated outcomes due to the negative aspects of sports. Regarding safety instructions, respondents were asked if they purchase domestic electrical appliances. A number of questions focused on product safety information. Respondents were asked whether they read and obey the information provided on the product, whether the information impacted their purchase and/or use of the product, and the most effective way to provide product instructions. Several questions asked the respondent to recognize safety symbols labeled on the product, the symbol´s effectiveness, and whether it impacted their purchase decision. Respondents were also asked whether they purchased products on the internet, how often, concerns regarding their internet transactions, why they purchased online, and from what Web sites they purchased. Other questions asked regarded the security of internet transactions including the respondents knowledge of consumer rights, internet security, protection laws concerning internet purchases, who they contacted if help was needed, and their past experience with complaints on internet transactions. Respondents were also asked questions about persons with disabilities including knowledge of European programs for persons with disabilities, their knowledge of various types of disabilities, and their view of persons with disabilities. Lastly, respondents in the euro-zone, were asked questions that pertained to national currency including how pleased they were with the establishment of the Euro as the universal currency. Demography: Age, gender, marital status, nationality, left-right political self-placement, age at completion of education, occupation, household income group, type and size of locality, and region.
Temporal Coverage
  • 2003-09-01 / 2003-09-22
  • 2003-09-01 / 2003-09-30
  • 2003-09-01 / 2003-09-30
  • 2003-09-01 / 2003-09-19
  • 2003-09-02 / 2003-09-28
  • 2003-09-01 / 2003-09-30
  • 2003-09-01 / 2003-09-30
  • 2003-09-01 / 2003-09-28
    Ireland (Republic)
  • 2003-09-01 / 2003-09-23
    Great Britain
  • 2003-09-02 / 2003-09-24
    Northern Ireland
  • 2003-09-06 / 2003-09-30
  • 2003-09-08 / 2003-09-29
  • 2003-09-08 / 2003-09-29
  • 2003-09-30 / 2003-09-30
  • 2003-09-01 / 2003-09-30
  • 2003-09-02 / 2003-09-28
Geographic Coverage
  • France (FR)
  • Belgium (BE)
  • Netherlands (NL)
  • Germany (DE)
  • Italy (IT)
  • Luxembourg (LU)
  • Denmark (DK)
  • Ireland (IE)
  • Great Britain (GB-GBN)
  • Northern Ireland (GB-NIR)
  • Greece (GR)
  • Spain (ES)
  • Portugal (PT)
  • Finland (FI)
  • Sweden (SE)
  • Austria (AT)
Sampled Universe
All respondents were aged 15 and over.
Sampling Procedure Comment: A multi-stage sampling design was used for this Eurobarometer. In the first stage, primary sampling units (PSU) were selected from each of the administrative regions in every country (i.e., Statistical Office of the European Community, EUROSTAT regions). PSU selection was systematic with probability proportional to population size, from sampling frames stratified by the degree of urbanization. In the next stage, a cluster of addresses was selected from each sampled PSU. Addresses were chosen systematically using standard random route procedures, beginning with an initial address selected at random. In each household, a respondent was selected, by a random procedure. Up to three recalls were made to obtain an interview with the selected respondent. No more than one interview was conducted in each household. Separate samples were drawn for Northern Ireland and East Germany.
Collection Mode
  • Face-to-face interviews with standardized questionnaire
Data and File Information
  • Unit Type: Individual
    Number of Units: 16124
    Number of Variables: 610
No standard trend questions
0 - Data and documents are released for everybody.
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Alternative Identifiers
  • ZA3937 (Type: ZA-No.)
  • doi:10.3886/ICPSR03951.v2 (Type: DOI)
  • Internationale Umfrageprogramme (Type: FDZ)
  • Is new version of
    DOI: 10.4232/1.3937
  • European Opinion Research Group (EEIG): Special Eurobarometer 196. Wave 60.0. Data Protection. Survey requested by DG General Internal Market, Unit E4 - Media and data protection and coordinated by Directorate General Press and Communication. Brussels: December 2003.
  • European Opinion Research Group (EEIG): Special Eurobarometer 198. Wave 60.0. The European Year of People with Disabilities 2003. Survey requested by DG Employment and Social Affairs and coordinated by Directorate General Press and Communication. Brussels, February 2004.
  • European Opinion Research Group (EEIG): Special Eurobarometer 201. Wave 60.0. Issues relating to Business and Consumer E-Commerce. Executive Summary. Survey requested by Directorate General Health and Consumer Protection and coordinated by Directorate General Press and Communication. Brussels, March 2004.
  • European Opinion Research Group (EEIG): Special Eurobarometer 195. Wave 60.0. Les Citoyens de l´Union européenne et l´accès à la justice. Sondage commandité par la Direction générale Santé et protection des consommateurs et coordonné par la Direction générale Presse et communication. Brussels, October 2004. [DE]

Update Metadata: 2021-04-07 | Issue Number: 93 | Registration Date: 2012-05-16