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The Effect of Service Convenience on Customer Satisfaction and Loyalty: the Mediating Role of Perceived Service Value and Moderating Role of Perceived Service Guarantee Strength - an Empirical Study of the Restaurant Industry in Taiwan

Version
1
Resource Type
Dataset
Creator
  • Chang, Kuo-chien
Publication Date
2011-11-01
Availability
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Update Metadata: 2017-12-07 | Issue Number: 2 | Registration Date: 2016-12-23

Chang, Kuo-chien (2011): The Effect of Service Convenience on Customer Satisfaction and Loyalty: the Mediating Role of Perceived Service Value and Moderating Role of Perceived Service Guarantee Strength - an Empirical Study of the Restaurant Industry in Taiwan. Version: 1. SRDA - Survey Research Data Archive Taiwan . Dataset. https://doi.org/10.6141/TW-SRDA-E99001-1