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Flash Eurobarometer 209 (Consumer Protection Hungary, Wave 1-3)

Version
1.0.0
Resource Type
Dataset : Survey and aggregate data
Creator
  • Europäische Kommission
Publication Date
2011-02-01
Contributor
  • Papacostas, Antonis (European Commission, Brussels DG Communication Public Opinion Analysis Sector) (Researcher)
  • GALLUP Organization, Budapest, Hungary (Data Collector)
Language
English
Classification
  • ZA:
    • International Institutions, Relations, Conditions
    • Patterns of Consumption
  • CESSDA Topic Classification:
    • Law, crime and legal systems
    • Consumption/consumer behaviour
Description
  • Abstract

    Consumer rights in Hungary. Topics: purchase of the following goods or services over the past two years: electronic or household appliance, consumer credit, package holiday, airline ticket, purchase via the internet or teleshopping, mobile phone company services; recent awareness of messages about consumer rights; topics of these messages; recent awareness of information about consumer rights regarding different products and services; problems over the past two years with: telephone or mobile phone companies, shops selling electronic or household devices, banks or other credit providers, travel agencies, airlines, buying on the internet or teleshopping; source of the information on consumer rights; dealing with the aforementioned problem; satisfaction with information by information campaign; assessment of the information as: easy to understand, easy to remember, convincing, detailed and informative enough; self-rated knowledge of consumer rights and interest in additional information regarding: malfunction of recently bought electronic or household devices, consumer credits, package holidays, delayed or cancelled flights, dislike of goods ordered via the internet or via teleshopping; first point of information in case of problems with products, services, or sellers; most trustworthy sources of information on consumer rights; preferred sources of information; knowledge of selected institutions and organisations dealing with the protection of consumer rights and use of the provided services; assessment of the services received as: helpful, useful, effective; recommendation to friends; willingness to support an independent consumer organisation by paying an annual membership fee, by giving this organisation a percentage of the own taxes instead of paying them to the government, by giving a donation deductible from income taxes; interest in subscription to an independent consumer magazine; willingness to pay for an independent magazine; comparison of Hungarian consumer rights and protection with other EU countries; sellers in Hungary respect consumer rights the same as in other EU countries; efficiency of the Bulgarian justice in punishing misleading or cheating businesses. Demography: sex; age; age at end of education; occupation; professional position; type of community. Additionally coded was: respondent ID; interviewer ID; language of the interview; wave; country; date of interview; time of the beginning of the interview; duration of the interview; region; weighting factor.
Temporal Coverage
  • 2007-05-06 / 2007-05-11
    1st wave
  • 2007-12-09 / 2007-12-13
    2nd wave
  • 2008-05-29 / 2008-06-02
    3rd wave
Geographic Coverage
  • Hungary (HU)
Sampled Universe
Population aged between 25 and 45 years
Collection Mode
  • Telephone interview
Data and File Information
  • Unit Type: Individual
    Number of Units: 3016
    Number of Variables: 141
Availability
Download
0 - Data and documents are released for everybody.
Rights
All metadata from GESIS DBK are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, GESIS requests that you actively acknowledge and give attribution to all metadata sources, such as the data providers and any data aggregators, including GESIS. For further information see https://dbk.gesis.org/dbksearch/guidelines.asp
Alternative Identifiers
  • ZA5297 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
Publications
  • European Commission; The Gallup Organization: Consumer Protection in Hungary Brussels: European Commission May 2007 http://ec.europa.eu/public_opinion/flash/fl_209_hu.pdf

Update Metadata: 2020-10-21 | Issue Number: 91 | Registration Date: 2011-02-21

Europäische Kommission (2011): Flash Eurobarometer 209 (Consumer Protection Hungary, Wave 1-3). Version: 1.0.0. GESIS Data Archive. Dataset. https://doi.org/10.4232/1.10240