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Flash Eurobarometer 209 (Consumer Protection Hungary, Wave 1-3)

Resource Type
Dataset : Survey and aggregate data
  • Europäische Kommission
Publication Date
  • Papacostas, Antonis (European Commission, Brussels DG Communication Public Opinion Analysis Sector) (Researcher)
  • GALLUP Organization, Budapest, Hungary (Data Collector)
  • ZA:
    • International Institutions, Relations, Conditions
    • Patterns of Consumption
  • CESSDA Topic Classification:
    • Law, crime and legal systems
    • Consumption/consumer behaviour
  • Abstract

    Consumer rights in Hungary. Topics: purchase of the following goods or services over the past two years: electronic or household appliance, consumer credit, package holiday, airline ticket, purchase via the internet or teleshopping, mobile phone company services; recent awareness of messages about consumer rights; topics of these messages; recent awareness of information about consumer rights regarding different products and services; problems over the past two years with: telephone or mobile phone companies, shops selling electronic or household devices, banks or other credit providers, travel agencies, airlines, buying on the internet or teleshopping; source of the information on consumer rights; dealing with the aforementioned problem; satisfaction with information by information campaign; assessment of the information as: easy to understand, easy to remember, convincing, detailed and informative enough; self-rated knowledge of consumer rights and interest in additional information regarding: malfunction of recently bought electronic or household devices, consumer credits, package holidays, delayed or cancelled flights, dislike of goods ordered via the internet or via teleshopping; first point of information in case of problems with products, services, or sellers; most trustworthy sources of information on consumer rights; preferred sources of information; knowledge of selected institutions and organisations dealing with the protection of consumer rights and use of the provided services; assessment of the services received as: helpful, useful, effective; recommendation to friends; willingness to support an independent consumer organisation by paying an annual membership fee, by giving this organisation a percentage of the own taxes instead of paying them to the government, by giving a donation deductible from income taxes; interest in subscription to an independent consumer magazine; willingness to pay for an independent magazine; comparison of Hungarian consumer rights and protection with other EU countries; sellers in Hungary respect consumer rights the same as in other EU countries; efficiency of the Bulgarian justice in punishing misleading or cheating businesses. Demography: sex; age; age at end of education; occupation; professional position; type of community. Additionally coded was: respondent ID; interviewer ID; language of the interview; wave; country; date of interview; time of the beginning of the interview; duration of the interview; region; weighting factor.
Temporal Coverage
  • 2007-05-06 / 2007-05-11
    1st wave
  • 2007-12-09 / 2007-12-13
    2nd wave
  • 2008-05-29 / 2008-06-02
    3rd wave
Geographic Coverage
  • Hungary (HU)
Sampled Universe
Population aged between 25 and 45 years
Collection Mode
  • Telephone interview
Data and File Information
  • Unit Type: Individual
    Number of Units: 3016
    Number of Variables: 141
0 - Data and documents are released for everybody.
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Alternative Identifiers
  • ZA5297 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
  • European Commission; The Gallup Organization: Consumer Protection in Hungary Brussels: European Commission May 2007

Update Metadata: 2020-10-21 | Issue Number: 91 | Registration Date: 2011-02-21

Europäische Kommission (2011): Flash Eurobarometer 209 (Consumer Protection Hungary, Wave 1-3). Version: 1.0.0. GESIS Data Archive. Dataset.