My da|ra Login

Detailed view

metadata language: German English

Flash Eurobarometer 244 (Consumer Protection and Consumer Rights in Estonia, Latvia and Lithuania; Special Target Survey, wave 1)

Version
1.0.0
Resource Type
Dataset : Survey and aggregate data
Creator
  • Europäische Kommission
Publication Date
2011-02-10
Contributor
  • Papacostas, Antonis (European Commission, Brussels DG Communication Public Opinion Analysis Sector) (Researcher)
  • SAAR POLL, Tallin, Estonia (Data Collector)
  • LATVIAN FACTS, Riga, Latvia (Data Collector)
  • BALTIC SURVEY, Vilnius, Lithuania (Data Collector)
  • The GALLUP Organization Hungary, Budapest (international co-ordination) (Data Collector)
Language
English
Classification
  • ZA:
    • International Institutions, Relations, Conditions
    • Patterns of Consumption
  • CESSDA Topic Classification:
    • Law, crime and legal systems
    • Consumption/consumer behaviour
Description
  • Abstract

    Consumer rights in Estonia, Latvia, and Lithuania. Topics: purchase of the following goods or services over the past two years: electronic or household appliance, package holiday, airline ticket, purchase via the internet or teleshopping, mobile phone company services, consumer credit; problems over the past two years with: telephone or mobile phone companies, shops selling electronic or household devices, banks or other credit providers, travel agencies, airlines, buying on the internet or teleshopping; dealing with the problem; personally experienced misleading advertising or unfair commercial practice over the past two years; self-rated knowledge of consumer rights and interest in additional information regarding: malfunction of recently bought electronic or household devices, unexpected additional fees and charges on credits, package holiday differing from brochure, delayed or cancelled flights, dislike of goods ordered via the internet or via teleshopping, problems with phone bill, misleading advertising; first point of information in case of problems with products, services, or sellers; knowledge of selected institutions and organisations dealing with the protection of consumer rights and use of the provided services; satisfaction with outcome; most trustworthy sources of information on consumer rights; willingness to support an independent consumer organisation by paying an annual membership fee, by giving a donation deductible from income taxes, by giving this organisation a percentage of the own taxes instead of paying them to the government; awareness of information campaign on consumer rights in the last two years; topics of the campaign; interest in subscription to an independent consumer magazine (only in LT); comparison of national consumer rights and protection with other EU countries (only in LT); national sellers respect consumer rights the same as in other EU countries (only in LT); efficiency of the national justice in punishing misleading or cheating businesses (only in LT). Demography: sex; age; age at end of education; occupation; professional position; type of community. Additionally coded was: respondent ID; interviewer ID; language of the interview; country; date of interview; time of the beginning of the interview; duration of the interview; region; weighting factor.
Temporal Coverage
  • 2008-07-02 / 2008-07-06
    Estonia (first wave)
  • 2008-09-15 / 2008-09-19
    Latvia (first wave)
  • 2008-07-14 / 2008-07-18
    Lithuania (first wave)
Geographic Coverage
  • Estonia (EE)
  • Latvia (LV)
  • Lithuania (LT)
Sampled Universe
Population aged between 21 and 45 years
Collection Mode
  • Telephone interview
Data and File Information
  • Unit Type: Individual
    Number of Units: 3001
    Number of Variables: 116
Availability
Download
0 - Data and documents are released for everybody.
Rights
All metadata from GESIS DBK are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, GESIS requests that you actively acknowledge and give attribution to all metadata sources, such as the data providers and any data aggregators, including GESIS. For further information see https://dbk.gesis.org/dbksearch/guidelines.asp
Alternative Identifiers
  • ZA5298 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
Publications
  • European Commission; The Gallup Organization: Consumer protection and consumer rights in Latvia. Survey requested by the EC Directorate-General SANCO, Health and Consumer Protection and coordinated by Directorate-General “Communication”. Brussels: October 2008 http://ec.europa.eu/public_opinion/flash/fl_244_lv_wave1_en.pdf
  • European Commission; The Gallup Organization: Consumer protection and consumer rights in Estonia. Survey requested by the EC Directorate-General SANCO, Health and Consumer Protection and coordinated by Directorate-General “Communication”. Brussels: July 2008 http://ec.europa.eu/public_opinion/flash/fl_244_ee_wave1_en.pdf
  • European Commission; The Gallup Organization: Consumer protection and consumer rights in Lithuania. Survey requested by the EC Directorate-General SANCO, Health and Consumer Protection and coordinated by Directorate-General “Communication”. Brussels: July 2008 http://ec.europa.eu/public_opinion/flash/fl_244_lt_wave1_en.pdf

Update Metadata: 2020-10-21 | Issue Number: 92 | Registration Date: 2011-02-21

Europäische Kommission (2011): Flash Eurobarometer 244 (Consumer Protection and Consumer Rights in Estonia, Latvia and Lithuania; Special Target Survey, wave 1). Version: 1.0.0. GESIS Data Archive. Dataset. https://doi.org/10.4232/1.10243