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Flash Eurobarometer 305 (Innobarometer 2010)

Resource Type
Dataset : Survey and aggregate data
  • Europäische Kommission
Publication Date
  • European Commission, Brussels Directorate-General Communication, Public Opinion Analysis Sector (Researcher)
  • GALLUP EUROPE, Brussels, Belgium (Data Collector)
  • FOCUS AGENCY, Prague, Czech Republic (Data Collector)
  • NORSTAT DENMARK, Copenhagen, Denmark (Data Collector)
  • IFAK, Taunusstein, Germany (Data Collector)
  • SAAR POLL, Tallinn, Estonia (Data Collector)
  • METRON ANALYSIS, Athens, Greece (Data Collector)
  • GALLUP SPAIN, Madrid, Spain (Data Collector)
  • EFFICIENCE3, Reims, France (Data Collector)
  • GALLUP UK, Dublin, Ireland (Data Collector)
  • GALLUP UK, London, United Kingdom (Data Collector)
  • CYMAR, Nikosia, Cyprus (Data Collector)
  • DEMOSKOPEA, Rome, Italy (Data Collector)
  • LATVIAN FACTS, Riga, Latvia (Data Collector)
  • BALTIC SURVEY, Vilnius, Lithuania (Data Collector)
  • GALLUP EUROPE, Luxembourg, Luxembourg (Data Collector)
  • GALLUP HUNGARY, Budapest, Hungary (Data Collector)
  • MISCO, Valletta, Malta (Data Collector)
  • MSR, Naarden, Netherlands (Data Collector)
  • SPECTRA, Linz, Austria (Data Collector)
  • GALLUP POLAND, Warsaw, Poland (Data Collector)
  • CONSULMARK, Lisbon, Portugal (Data Collector)
  • Cati d.o.o., Ljubljana, Slovenia (Data Collector)
  • FOCUS AGENCY, Bratislava, Slovakia (Data Collector)
  • NORSTAT FINLAND OY, Espoo, Finland (Data Collector)
  • NORSTAT SWEDEN, Linköping, Sweden (Data Collector)
  • VITOSHA RESEARCH, Sofia, Bulgaria (Data Collector)
  • GALLUP ROMANIA, Bucharest, Romania (Data Collector)
  • FIELDWORK SCANDINAVIA, Oslo, Norway (Data Collector)
  • M.I.S. Trend S.A, Lausanne, Switzerland (Data Collector)
  • The GALLUP Organization Hungary, Budapest (international co-ordination) (Data Collector)
  • ZA:
    • International Institutions, Relations, Conditions
    • Work and Industry
  • CESSDA Topic Classification:
    • Business/industrial management and organisation
    • Government, political systems and organisation
  • Abstract

    Innovation in public administration. Topics: 1. Innovation: introduction of innovations since January 2008; pioneering role compared to other public administration authorities; innovation development process: own organisation in cooperation with other public sector organisations, own organisation in cooperation with private businesses, own organisation in cooperation with not-for-profit organisations, own organisation by itself, adoption of innovations developed by other organisations; percentage of innovative services with regard to all services since January 2008; introduction of new methods of communicating activities to the public since January 2008; introduction of new processes or organisational methods since January 2008 and development process. 2. Work force and skills: percentage of employees having a university degree; percentage of employees involved regularly in innovation development processes; provision of training for implementing or using innovative services since January 2008. 3. Effects of innovation: positive impact of innovative services with regard to the following aspects: types of users, service targets, user satisfaction, access to information, delivery of services, other; positive impact of innovative processes or organisational methods with regard to the following aspects: administrative procedures, costs of provided services, delivery of services, working conditions, other; negative impact of innovative processes or organisational methods with regard to the following aspects: administrative costs, types or flexibility of services, delivery of services, user satisfaction, other. 4. Drivers and strategy: importance of selected information sources for innovation development; essential information since January 2008 obtained by: organisation or event in own country, organisation or event in another EU country, organisation or event outside the EU, European Commission organisation or event; importance of the following factors with regard to innovation development since January 2008: mandated decrease or increase in organisation’s budget, new laws or regulations, new policy priorities, mandated introduction of new e-government or online services; importance of selected aspects and factors in innovation development: managers support trial-and-error testing of new ideas, active role of managers, staff incentives, users, evaluation of services after completion. 5. Barriers: assessment of the following obstacles to innovation: lack of management support, lack of staff incentives, uncertain user acceptance, regulatory requirements, lack of human or financial resources, risk-averse organisation culture. 6. Procurement: publication of tenders to private businesses aimed at providing selected goods or services; consultation of the following groups prior to publishing tenders: potential suppliers or contractors, users, other organisations conducting similar procurements, other organisations providing specialist advice; importance of the following factors with regard to winning a tender: low cost, innovation, both; impact of tenders since January 2008: introduction of new services, significant reduction of costs of existing services, significant reduction of environmental impact of provided services. 7. Expected development: expected impact of the following factors on innovation development in the next two years: mandated decrease or increase in organisation’s budget, new laws or regulations, new policy priorities, increasing demand from citizens, introduction of new technologies; number of services. Demography: number of employees; type of organisation; sector of the organisation; administrative level of activity. Additionally coded was: respondent ID; interviewer ID; language of the interview; country; date of interview; time of the beginning of the interview; duration of the interview; type of phone line; call history; NACE-Code; weighting factor.
Temporal Coverage
  • 2010-10-09 / 2010-10-17
Geographic Coverage
  • Belgium (BE)
  • Bulgaria (BG)
  • Denmark (DK)
  • Germany (DE)
  • Spain (ES)
  • Greece (GR)
  • France (FR)
  • Ireland (IE)
  • Italy (IT)
  • Luxembourg (LU)
  • Netherlands (NL)
  • Austria (AT)
  • Portugal (PT)
  • Finland (FI)
  • Sweden (SE)
  • United Kingdom (GB)
  • Czech Republic (CZ)
  • Estonia (EE)
  • Cyprus (CY)
  • Lithuania (LT)
  • Latvia (LV)
  • Hungary (HU)
  • Malta (MT)
  • Poland (PL)
  • Slovenia (SI)
  • Slovakia (SK)
  • Romania (RO)
  • Norway (NO)
  • Switzerland (CH)
Sampled Universe
Public administration organisations with at least 10 employees, specifically those classified by NACE 2.0 as 84.11 (General public administration activities) or 84.12 (Regulation of the activities of providing healthcare, education, cultural services and other social services, excluding social security)
Collection Mode
  • Telephone interview
Data and File Information
  • Unit Type: Organization
    Number of Units: 4063
    Number of Variables: 143
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Alternative Identifiers
  • ZA5458 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
  • European Commission; The Gallup Organization: Innobarometer 2010. Brussels: European Commission January 2011

Update Metadata: 2020-10-21 | Issue Number: 40 | Registration Date: 2011-07-25

Europäische Kommission (2011): Flash Eurobarometer 305 (Innobarometer 2010). Version: 1.0.0. GESIS Data Archive. Dataset.