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Flash Eurobarometer 295 (Consumer Protection and Consumer Rights in Bulgaria, wave 3)

Version
1.0.0
Resource Type
Dataset : Survey and aggregate data
Creator
  • Europäische Kommission
Publication Date
2011-07-07
Contributor
  • Papacostas, Antonis (European Commission, Brussels DG Communication Public Opinion Analysis Sector) (Researcher)
  • VITOSHA, Sofia, Bulgaria (Data Collector)
Language
English
Classification
  • ZA:
    • International Institutions, Relations, Conditions
    • Patterns of Consumption
  • CESSDA Topic Classification:
    • Law, crime and legal systems
    • Consumption/consumer behaviour
Description
  • Abstract

    Consumer rights in Bulgaria. Topics: recent awareness of messages about consumer rights; topics of these messages; recent awareness of advertisements or articles saying people to stand up for consumer rights; recent awareness of information about consumer rights regarding returning mobile phones, holiday packages, or consumer credits; recent perception of information about consumers knowing their rights; source of the information; assessment of the usefulness of the information; assessment of the information as: easy to understand, easy to remember, convincing; first point of information in case of problems with products, services, or sellers; way of looking for information; knowledge of selected institutions and organisations dealing with the protection of consumer rights and use of the provided services; most trustworthy sources of information on consumer rights; assessment of the services received from Aktivni Potrebiteli as: helpful, useful, effective; recommendation of Aktivni Potrebiteli to friends; assessment of the services received from the European Consumer Centre as: helpful, useful, effective; recommendation of the European Consumer Centre to friends; interest in an independent consumer magazine or website; willingness to pay for an independent magazine or website; willingness to support an independent consumer association by paying an annual membership fee, by giving this organisation a percentage of the own taxes instead of paying them to the government, or by giving a donation deductible from income taxes; comparison of Bulgarian consumer rights and protection with other EU countries; sellers in Bulgaria respect consumer rights the same as in other EU countries; efficiency of the Bulgarian justice in punishing misleading or cheating businesses. Demography: sex; age; age at end of education; occupation; professional position; type of community. Additionally coded was: interview ID; country; date of interview; time of the beginning of the interview; duration of the interview; type of phone line; call history; region; weighting factor.
Temporal Coverage
  • 2010-12-14 / 2010-12-18
Geographic Coverage
  • Bulgaria (BG)
Sampled Universe
Population aged between 21 and 45 years
Collection Mode
  • Telephone interview
Data and File Information
  • Unit Type: Individual
    Number of Units: 1002
    Number of Variables: 101
Availability
Download
0 - Data and documents are released for everybody.
Rights
All metadata from GESIS DBK are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, GESIS requests that you actively acknowledge and give attribution to all metadata sources, such as the data providers and any data aggregators, including GESIS. For further information see https://dbk.gesis.org/dbksearch/guidelines.asp
Alternative Identifiers
  • ZA5471 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
Publications
  • European Commission; The Gallup Organization: Consumer protection and consumer rights in Bulgaria Wave 3 Brussels: European Commission May 2011 http://ec.europa.eu/public_opinion/flash/fl_295_en.pdf

Update Metadata: 2020-10-21 | Issue Number: 91 | Registration Date: 2011-07-12

Europäische Kommission (2011): Flash Eurobarometer 295 (Consumer Protection and Consumer Rights in Bulgaria, wave 3). Version: 1.0.0. GESIS Data Archive. Dataset. https://doi.org/10.4232/1.10731