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Flash Eurobarometer 295 (Consumer Protection and Consumer Rights in Bulgaria, wave 3)

Resource Type
Dataset : Survey and aggregate data
  • Europäische Kommission
Publication Date
  • Papacostas, Antonis (European Commission, Brussels DG Communication Public Opinion Analysis Sector) (Researcher)
  • VITOSHA, Sofia, Bulgaria (Data Collector)
  • ZA:
    • International Institutions, Relations, Conditions
    • Patterns of Consumption
  • CESSDA Topic Classification:
    • Law, crime and legal systems
    • Consumption/consumer behaviour
  • Abstract

    Consumer rights in Bulgaria. Topics: recent awareness of messages about consumer rights; topics of these messages; recent awareness of advertisements or articles saying people to stand up for consumer rights; recent awareness of information about consumer rights regarding returning mobile phones, holiday packages, or consumer credits; recent perception of information about consumers knowing their rights; source of the information; assessment of the usefulness of the information; assessment of the information as: easy to understand, easy to remember, convincing; first point of information in case of problems with products, services, or sellers; way of looking for information; knowledge of selected institutions and organisations dealing with the protection of consumer rights and use of the provided services; most trustworthy sources of information on consumer rights; assessment of the services received from Aktivni Potrebiteli as: helpful, useful, effective; recommendation of Aktivni Potrebiteli to friends; assessment of the services received from the European Consumer Centre as: helpful, useful, effective; recommendation of the European Consumer Centre to friends; interest in an independent consumer magazine or website; willingness to pay for an independent magazine or website; willingness to support an independent consumer association by paying an annual membership fee, by giving this organisation a percentage of the own taxes instead of paying them to the government, or by giving a donation deductible from income taxes; comparison of Bulgarian consumer rights and protection with other EU countries; sellers in Bulgaria respect consumer rights the same as in other EU countries; efficiency of the Bulgarian justice in punishing misleading or cheating businesses. Demography: sex; age; age at end of education; occupation; professional position; type of community. Additionally coded was: interview ID; country; date of interview; time of the beginning of the interview; duration of the interview; type of phone line; call history; region; weighting factor.
Temporal Coverage
  • 2010-12-14 / 2010-12-18
Geographic Coverage
  • Bulgaria (BG)
Sampled Universe
Population aged between 21 and 45 years
Collection Mode
  • Telephone interview
Data and File Information
  • Unit Type: Individual
    Number of Units: 1002
    Number of Variables: 101
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Alternative Identifiers
  • ZA5471 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
  • European Commission; The Gallup Organization: Consumer protection and consumer rights in Bulgaria Wave 3 Brussels: European Commission May 2011

Update Metadata: 2020-10-21 | Issue Number: 91 | Registration Date: 2011-07-12

Europäische Kommission (2011): Flash Eurobarometer 295 (Consumer Protection and Consumer Rights in Bulgaria, wave 3). Version: 1.0.0. GESIS Data Archive. Dataset.