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Flash Eurobarometer 321 (European Contract Law in Consumer Transactions)

Version
1.0.0
Resource Type
Dataset : Survey and aggregate data
Creator
  • Europäische Kommission
Publication Date
2012-02-17
Contributor
  • European Commission DG Communication, Public Opinion Analysis Sector (Researcher)
  • GALLUP EUROPE, Brussels, Belgium (Data Collector)
  • FOCUS AGENCY, Prague, Czech Republic (Data Collector)
  • NORSTAT DENMARK, Copenhagen, Denmark (Data Collector)
  • IFAK, Taunusstein, Germany (Data Collector)
  • SAAR POLL, Tallinn, Estonia (Data Collector)
  • METRON ANALYSIS, Athens, Greece (Data Collector)
  • GALLUP SPAIN, Madrid, Spain (Data Collector)
  • EFFICIENCE3, Reims, France (Data Collector)
  • GALLUP UK, Dublin, Ireland (Data Collector)
  • DEMOSKOPEA, Rome, Italy (Data Collector)
  • CYMAR, Nicosia, Cyprus (Data Collector)
  • LATVIAN FACTS, Riga, Latvia (Data Collector)
  • BALTIC SURVEY, Vilnius, Lithuania (Data Collector)
  • GALLUP EUROPE, Luxembourg, Luxembourg (Data Collector)
  • GALLUP HUNGARY, Budapest, Hungary (Data Collector)
  • MISCO, Valletta, Malta (Data Collector)
  • MSR, Naarden, Netherlands (Data Collector)
  • SPECTRA, Linz, Austria (Data Collector)
  • GALLUP POLAND, Warsaw, Poland (Data Collector)
  • CONSULMARK, Lisbon, Portugal (Data Collector)
  • CATI d.o.o, Ljubljana, Slovenia (Data Collector)
  • FOCUS AGENCY, Bratislava, Slovakia (Data Collector)
  • NORSTAT FINLAND OY, Pori, Finland (Data Collector)
  • NORSTAT SWEDEN, Linköping, Sweden (Data Collector)
  • GALLUP UK, London, United Kingdom (Data Collector)
  • VITOSHA, Sofia, Bulgaria (Data Collector)
  • GALLUP ROMANIA, Bucharest, Romania (Data Collector)
  • The GALLUP Organisation, Brussels / The GALLUP Organisation, Hungary(international co-ordination) (Data Collector)
Language
English
Classification
  • ZA:
    • International Institutions, Relations, Conditions
    • Legal system, Legislation, Law
    • Branches of Economy, Services and Transport
  • CESSDA Topic Classification:
    • Law, crime and legal systems
    • Trade, industry and markets
Description
  • Abstract

    Business attitudes towards cross‐border business‐to-consumer transactions and the usefulness of a European contract law. Topics: self-rated knowledge about consumer protection provisions in contract laws of other EU countries; impact of each of the following obstacles on the company’s decision to sell cross border to consumers from other EU countries: language, need to adapt and comply with different consumer protection rules in foreign contract laws, finding information about foreign contract laws, cultural differences, tax regulations, formal requirements, resolving cross-border conflicts, obtaining legal advice on foreign contract laws, delivery problems, after-sales maintenance abroad; frequency of missed transactions due to the aforementioned obstacles; frequency of refusal to sell to foreign consumers due to differences in consumer protection rules; attitude towards a single European contract law; estimated increase of cross-border transactions due to a single European contract law; number of additional EU countries to sell to in case of the existence of a single European contract law; preferred kind of European contract law: law replacing the national contract laws, alternative law for cross-border transactions, alternative law for domestic and for cross-border transactions. Demography: information about the company: number of employees, company size; direct selling to final consumers; type of business‐to‐consumer transactions; cross-border selling to consumers; total turnover in 2009; kind of sold products and services; sales channels; number of EU countries cross-border transactions are made with. Additionally coded was: interviewer ID; language of the interview; respondent ID; country; date of interview; time of the beginning of the interview; duration of the interview; type of phone line; call history; weighting factor.
Temporal Coverage
  • 2011-01-17 / 2011-01-28
    total
  • 2011-01-17 / 2011-01-25
    Belgium
  • 2011-01-17 / 2011-01-25
    Czech Republic
  • 2011-01-17 / 2011-01-25
    Denmark
  • 2011-01-17 / 2011-01-25
    Germany
  • 2011-01-17 / 2011-01-25
    Estonia
  • 2011-01-17 / 2011-01-25
    Greece
  • 2011-01-17 / 2011-01-25
    Spain
  • 2011-01-17 / 2011-01-25
    France
  • 2011-01-17 / 2011-01-25
    Ireland
  • 2011-01-17 / 2011-01-25
    Italy
  • 2011-01-17 / 2011-01-28
    Republic of Cyprus
  • 2011-01-17 / 2011-01-25
    Latvia
  • 2011-01-17 / 2011-01-25
    Lithuania
  • 2011-01-17 / 2011-01-25
    Luxembourg
  • 2011-01-17 / 2011-01-25
    Hungary
  • 2011-01-17 / 2011-01-28
    Malta
  • 2011-01-17 / 2011-01-25
    Netherlands
  • 2011-01-17 / 2011-01-25
    Austria
  • 2011-01-17 / 2011-01-25
    Poland
  • 2011-01-17 / 2011-01-25
    Portugal
  • 2011-01-17 / 2011-01-25
    Slovenia
  • 2011-01-17 / 2011-01-25
    Slovakia
  • 2011-01-17 / 2011-01-25
    Finland
  • 2011-01-17 / 2011-01-25
    Sweden
  • 2011-01-17 / 2011-01-25
    United Kingdom
  • 2011-01-17 / 2011-01-28
    Bulgaria
  • 2011-01-17 / 2011-01-25
    Romania
Geographic Coverage
  • Belgium (BE)
  • Czech Republic (CZ)
  • Denmark (DK)
  • Germany (DE)
  • Estonia (EE)
  • Greece (GR)
  • Spain (ES)
  • France (FR)
  • Ireland (IE)
  • Italy (IT)
  • Cyprus (CY)
  • Latvia (LV)
  • Lithuania (LT)
  • Luxembourg (LU)
  • Hungary (HU)
  • Malta (MT)
  • Netherlands (NL)
  • Austria (AT)
  • Poland (PL)
  • Portugal (PT)
  • Slovenia (SI)
  • Slovakia (SK)
  • Finland (FI)
  • Sweden (SE)
  • United Kingdom (GB)
  • Bulgaria (BG)
  • Romania (RO)
Sampled Universe
All companies of the European Union that sell directly to final consumers across the EU’s internal borders within the NACE sectors C (Manufacturing), G (Wholesale and retail trade: repair of motor vehicles, motorcycles and personal and household goods), I (Accommodation and food service activities), J (Information and communication), and K (Financial and insurance activities).
Collection Mode
  • Telephone interview
Data and File Information
  • Unit Type: Organization
    Number of Units: 6465
    Number of Variables: 65
Availability
Download
0 - Data and documents are released for everybody.
Rights
All metadata from GESIS DBK are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, GESIS requests that you actively acknowledge and give attribution to all metadata sources, such as the data providers and any data aggregators, including GESIS. For further information see https://dbk.gesis.org/dbksearch/guidelines.asp
Alternative Identifiers
  • ZA5559 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
Publications
  • European Commission; The Gallup Organization: European Contract Law in Consumer Transaction Brussels: European Commission 2011 http://ec.europa.eu/public_opinion/flash/fl_321_en.pdf

Update Metadata: 2020-10-21 | Issue Number: 89 | Registration Date: 2012-02-22

Europäische Kommission (2012): Flash Eurobarometer 321 (European Contract Law in Consumer Transactions). Version: 1.0.0. GESIS Data Archive. Dataset. https://doi.org/10.4232/1.11153