Flash Eurobarometer 413 (Companies Engaged in Online Activities)

Resource Type
Dataset : Survey and aggregate data
  • European Commission, Brussels
Publication Date
  • European Commission, Brussels DG Communication COMM A1 ´Strategy, Corporate Communication Actions and Eurobarometer´ Unit (Researcher)
  • TNS Dimarso, Brussels, Belgium (Data Collector)
  • TNS BBSS, Sofia, Bulgaria (Data Collector)
  • TNS Aisa s.r.o., Prague, Czech Republic (Data Collector)
  • TNS GALLUP A/S, Copenhagen, Denmark (Data Collector)
  • TNS Infratest, Munich, Germany (Data Collector)
  • TNS Emor, Tallinn, Estonia (Data Collector)
  • IMS Millward Brown, Dublin, Ireland (Data Collector)
  • TNS ICAP, Athens, Greece (Data Collector)
  • TNS Demoscopia S.A., Madrid, Spain (Data Collector)
  • TNS Sofres, Montrouge, France (Data Collector)
  • TNS ITALIA, Milan, Italy (Data Collector)
  • CYMAR, Nicosia, Cyprus (Data Collector)
  • TNS Latvia, Riga, Latvia (Data Collector)
  • TNS Lithuania, Vilnius, Lithuania (Data Collector)
  • TNS Dimarso, Luxembourg, Luxembourg (Data Collector)
  • TNS Hoffmann Kft, Budapest, Hungary (Data Collector)
  • MISCO International Ltd, Valletta, Malta (Data Collector)
  • TNS NIPO, Amsterdam, Netherlands (Data Collector)
  • TNS Austria, Vienna, Austria (Data Collector)
  • TNS OBOP, Warsaw, Poland (Data Collector)
  • TNS EUROTESTE, Lisbon, Portugal (Data Collector)
  • TNS CSOP, Bucharest, Romania (Data Collector)
  • RM PLUS, Maribor, Slovenia (Data Collector)
  • TNS AISA Slovakia, Bratislava, Slovakia (Data Collector)
  • TNS GALLUP Oy, Espoo, Finland (Data Collector)
  • TNS SIFO, Stockholm, Sweden (Data Collector)
  • TNS UK, London, United Kingdom (Data Collector)
  • HENDAL, Zagreb, Croatia (Data Collector)
  • TNS Political & Social, Brussels (international co-ordination) (Data Collector)
  • ZA:
    • International Institutions, Relations, Conditions
    • Branches of Economy, Services and Transport
  • CESSDA Topic Classification:
    • Trade, industry and markets
    • Business/industrial management and organisation
    • Information society
  • Abstract

    Companies’ attitudes towards online activities. Topics: company sells or purchases online and / or uses Electronic Data Interchange (EDI) type transactions; online selling of products or services using: own website or apps, small commercial platform, large commercial platform, EDI type transactions; percentage of the company´s online sales in 2014 coming from: country where company is located, other EU countries, countries outside the EU; countries in which online selling was available in 2014; percentage of the company´s non-online sales in 2014 coming from: country where company is located, other EU countries, countries outside the EU; considerations or attempts to sell online in other EU countries; companies already practicing online selling were asked: significance of each of the following difficulties regarding online selling to other EU countries: high delivery costs, expensiveness of guarantees and returns, ignorance of the applicable rules, insufficient security of payments from other countries, copyright reasons, complicated or costly foreign taxation, necessity to adapt product labeling, lack of language skills, restriction or interdiction by suppliers to sell abroad, interdiction by suppliers to use third platform for selling, request of suppliers to sell abroad at different prices, data protection issues, insufficient interoperability, specificity of products, slow internet connection of company or of customers, costs from resolving complaints and disputes cross-border; companies not yet practicing online selling were asked: significance of each of the following difficulties regarding online selling: lack of necessary digital skills, ignorance of the applicable rules, high delivery costs, expensiveness of guarantees and returns, restriction or interdiction by suppliers to sell online, higher prices imposed by suppliers for products sold online, interdiction by suppliers to use third platform for selling, risk of reduction in price for products sold online, risk of damaging image of company and trademarks, slow internet connection of the company. Demography: information about the company: number of employees, year of establishment, independent or part of national or international group, kind of sold products or services and target group; total turnover in 2014; development of turnover since January 2012; percentage of the value of sales in 2014 coming from online sales; percentage of the value of goods and services purchased online by the company in 2014. Additionally coded was: respondent ID; country; NACE-Code; company size; preferred language of the interview; nation group; weighting factor.
Temporal Coverage
  • 2015-01-19 / 2015-02-06
  • 2015-01-19 / 2015-02-04
  • 2015-01-19 / 2015-01-30
  • 2015-01-19 / 2015-02-05
    Czech Republic
  • 2015-01-19 / 2015-02-06
  • 2015-01-19 / 2015-02-05
  • 2015-01-19 / 2015-01-26
  • 2015-01-19 / 2015-02-05
  • 2015-01-19 / 2015-02-03
  • 2015-01-19 / 2015-02-06
  • 2015-01-19 / 2015-02-06
  • 2015-01-19 / 2015-02-04
  • 2015-01-19 / 2015-02-05
  • 2015-01-19 / 2015-02-03
  • 2015-01-19 / 2015-02-03
  • 2015-01-19 / 2015-02-06
  • 2015-01-19 / 2015-01-30
  • 2015-01-19 / 2015-02-02
  • 2015-01-19 / 2015-01-30
  • 2015-01-19 / 2015-02-06
  • 2015-01-19 / 2015-02-06
  • 2015-01-19 / 2015-02-11
  • 2015-01-19 / 2015-01-27
  • 2015-01-19 / 2015-01-27
  • 2015-01-19 / 2015-02-06
  • 2015-01-19 / 2015-02-03
  • 2015-01-19 / 2015-01-30
    United Kingdom
Geographic Coverage
  • Belgium (BE)
  • Bulgaria (BG)
  • Czech Republic (CZ)
  • Denmark (DK)
  • Germany (DE)
  • Estonia (EE)
  • Ireland (IE)
  • Greece (GR)
  • Spain (ES)
  • France (FR)
  • Italy (IT)
  • Latvia (LV)
  • Lithuania (LT)
  • Luxembourg (LU)
  • Hungary (HU)
  • Netherlands (NL)
  • Austria (AT)
  • Poland (PL)
  • Portugal (PT)
  • Romania (RO)
  • Slovenia (SI)
  • Slovakia (SK)
  • Finland (FI)
  • Sweden (SE)
  • Croatia (HR)
  • United Kingdom (GB)
Sampled Universe
Businesses employing one or more persons in companies selling and/or buying on the Internet or using EDI-type transactions (Electronic Data Interchange) in the sectors of manufacturing, wholesale and retail trade, repair of motor vehicles and motorcycles, accommodation and food service activities, and information and communication (NACE codes C, G, I, J).
Collection Mode
  • Telephone interview: CATI
Data and File Information
  • Unit Type: Organization
    Number of Units: 8705
    Number of Variables: 239
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Alternative Identifiers
  • ZA6284 (Type: ZA-No.)
  • Internationale Umfrageprogramme (Type: FDZ)
  • European Commission: Flash Eurobarometer 413. Companies engaged in online activities. Conducted by TNS Political & Social at the request of the European Commission, Directorate-General for Communication Networks, Content and Technology. Survey co-ordinated by the European Commission, Directorate-General for Communication (DG COMM “Strategy, Corporate Communication Actions and Eurobarometer” Unit). Brussels, May 2015. DOI: 10.2759/473539

Update Metadata: 2021-04-07 | Issue Number: 18 | Registration Date: 2015-09-18